..... TULIP PARK CO-OPERATIVE HOUSING SOCIETY LTD . v. MIS. SAi OVERSEAS IMPORT AND EXPORT

The Judgment of the Court was delivered by D D.P. WADHWA, J. Appellant was complainant before the National Consumer Disputes Redressal Commission (for short 'National Commission'). Proceedings were initiated under the Consumer Protection Act, 1986, under which National Commission has been constituted to entertain complaints where value of the goods or services and compensation, if any, claimed exceeds Rs. 20 lacs. National Commission is also an Appellate Authority. It hears the appeals from orders of the State Commission.

The complainant, a co-operative housing society, had complained short- fall in services rendered by the respondent, a builder and developer, which had agreed to construct and sell 64 flats to the complainant in a building called Tulip Park. The complainant is not happy with the order dated June 21, 1996 of the National Commission in one aspect and it is that while under the agreement dated May 10, 1990 respondent had agreed to construct the flats having total saleable area measuring 34, 361 sq. ft. at the rate of Rs. 630 per sq. ft. but the saleable area actually measured comes to 29,788. 34 sq. ft. There G being thus short fall of 4,572.66 sq. ft. in the constructed area. Since complainant had paid the price for the area of 34, 361 sq. ·ft. and it got only 29,788.34 sq. ft. it claimed refund from the respondent of an amount of Rs. 28,80,776 (4, 572.66 sq. ft. x Rs. 630 per sq. ft.). The National Commission did not agree with the complainant. In this appeal by the complainant we are called upon to decide on, what the appellant says, if there is any deficiency in services provided by the respondent, the builder.

TULIP PARK CO-OP HOUSING SOCIETY LTD. v. SAi OVERSEAS IMPORT AND EXPORT [D.P. WADHW A,J. ) 379

'- .. Under clause (g) of Section 2 of the Act "deficiency" means "any fault, imperfection, shortcoming or inadequacy in the quality, nature and manner of perfonnance which is required to be maintained by or under any law for the time being in force or has been undertaken to be performed by a person in pursuance of a contract or otherwise in relation to any service". A complaint lies if there is deficiency in service of housing construction. "Service" under B - clause ( o) of Section 2 means service of housing construction as well. Grievance of the complainant is that the respondent failecr'to give 34,361 sq.ft. of area in the building Tulip Park in accordance with the terms of the contract and that less area was given. When this fact was brought to the notice of the respondent it took the stand for the first time that there was a mistake and it had forgotten to include the stilt area in the agreement and claimed that the C complainant had to pay for the stilt area. There is no ground floor as the building is constructed on stilts. Price of land is included in the cost of construction calculated at the rate of Rs. 630 per sq. ft. Actual total saleable area given was 29,788.34 sq. ft. and thus there was the shortfall of the actual area. The respondent was liable to return the amount for the shortfalls of this area aggregating to Rs. 28,80, 776. D We may at this stage refer to some of the terms of the agreement alleged breach of which led the complainant to approach the National Commission. The agreement recites as to how the respondent, as developer, became entitled to sell the land and the building constructed thereon. Respondent was to construct the building as per sanctioned plan granted by the Bombay Municipal Corporation. As per the sanctioned plan respondent was required to construct 64 flats in two wings 'A' and 'B'. Wing 'A' has seven floors with four flats on each floor totalling 28 flats. Wing 'B' has six floors with six flats on each floor totalling 36 flats. With the agreement a plan was annexed showing the flats on each floor of both the wings giving sq. ft. area of the flat. The plan, however, does not show the area of the common places. Agreement specifically records the declaration of the builder that the building is sanctioned for development and construction as per the sanctioned plan granted by the Bombay Municipal Corporation. Orders of the Bombay Municipal Corporation and the sanctioned plan were part of the agreement. G Members of the complainant are the employees of the Air India and they fonned themselves into a cooperative society called Tulip Park Co-operative Society Ltd. They entered into agreement with the builder on "package deal" basis to purchase the proposed building under construction and the land described thereunder at the rate of Rs. 630 per sq. ft. saleable area. Two clauses of the agreement which are relevant for our purpose are as under : H

p. 380 Copy page pinpoint

A "l. The Developer shall sell and the Purchaser herein as Chief Promoter representing himself, and the enrolled members of the . -- proposed Co-operative Housing Society to be formed and registered under the Maharashtra Co-operative Societies Act have agreed to purchase on what is commonly termed "Package Deal" basis, the said proposed Building to be constructed and B comprising of 64 residential flats totally permitted for construction to the extent of 34,361 sq. ft, of the saleable area inclusive of the balcony, lift, landings lobby and staircase area on the portion of land admeasuring 1820 sq. mts., hearing C.T.S. No. 263, Sr No.7- A, Hissa 13, being, lying and situated at village Maro!, within the c registration district of Bombay Suburban of Greater Bombay, more particularly described hereunder in the Second Schedule •• and prominently indicated on the Plan annexed hereto as Annexure "l-A" together with the amenities and specification as more particularly set out in the List of Amenities annexed hereto as Annexure "II" at the consideration (which includes the value of the Land) that is Rs. 630 per sq. ft. saleable area of the building and on the terms and conditions as hereafter set out. It is agreed there will be no dispute on the saleable area by the purchasers on any grounds and on any reasons.

2. That the total consideration (including the value of the Land and amenities to be provided by the Developer) at the agreed deal rate of Rs.630 per sq ft. of the proposed Building being constructed and consisting of the 64 residential flats and to the extent of34361 sq. ft saleable area (inclusive of the balcony, lifts, landing, lobby and the staircase areas) is agreed to be a sum of F Rs. 2,16,47,430 (Rupees Two Crore Sixteen Lacs Forty Seven Thousand Four hundred and Thirty Only)." It is not disputed that the building was constructed as per the sanctioned plan and each flat has the area as given in the plan annexed to the agreement. It is the manner of calculation of the saleable area. Complainant was put to G notice of the area to be constructed in the building from the plan annexed with the agreement as well as with the sanctioned plan. Two things are apparent from the terms of the agreement: (1) Proposed building was to have 64 residential flats totally permitted for construction to the extent of 34,361 sq. ft. of the saleable area (emphasis supplied) and (2) there will be no dispute on the saleable area by the purchaser on any ground and on any reason. We H are not going into the question if the area under the stilts was to be paid

TULIP PARK CO-OP. HOUSING SOCIETY. LTD. v.SAIOVERSEASIMPORTANDEXPORT [D.P. WADHWA,J.] 381

separately as claimed by the respondent or not as that has been negatived by the National Commission. We repeatedly put it to the learned counsel for the complainant as to bow and where the area of 4572.66 sq. ft. could have been built in the build,ing, shortfall, which is alleged. There was no answer to that and· there could not be any as the building was constructed as per the sanctioned plan. Complainant has brought on record a certificate by its architect giving the saleable area as 29,788,34 sq. ft. There is also an affidavit in support of the report of the architect but what we find is that the report of the architect is bereft of particulars. The report did not find favour with the National Commission and we think rightly.

Considering the fact that the building was constructed as per the sanctioned plan and each flat has the area as given in the agreement and that complainant had agreed not to raise any dispute regarding saleable area, particularly when permitted area of construction was to the extent of 34,361 sq. ft., we do not th~ there is any defi¢iency in service in "housing construction" provided lpy the respondent. 1We uphold the orders of _the National Commission in rejecting that praye~ of the complainant wherein it had claimed that respondent be directed to refund Rs. 28,80,776 towards the shortfall of the saleable area.

The appeal is dismissed. We, however, leave the parties to bear their own costs. E VM Appeal dismissed.